Our office has a service called HouseCalls. This service is a personalized appointment reminder system that will call your house to remind you of upcoming appointments with our office.
HouseCalls will access your home phone number and deliver an informative message pertaining to your next appointment. After you hear your appointment reminder message, HouseCalls will allow you to confirm your appointment, replay the message or leave a message for our office. For example, HouseCalls will notify you to press ‘1’ to confirm this appointment, press '2' to replay this message.
Generally, the system will call you one day prior to your next appointment. However this system is just a backup, there is a possibility that it may not work due to computer failure. To ensure that you receive your appointment reminder, we will schedule HouseCalls to call you between 4:30 and 7:30. If you are not available, HouseCalls will leave a message on your answering machine.
We have implemented HouseCalls because we feel it is important to provide a higher level of service and a more efficient means of communication. Additionally, HouseCalls will enable our entire staff to fully concentrate on serving you during your appointment. As always, you can contact our office at (540) 667-5446 during our regular office hours.
"Because there can never be too many smiles."
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